Privacy Policy

Last Updated: May 9, 2025

Elemental App Solutions LLC (“Elemental,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit elementalsites.com, interact with our software, or otherwise use our professional or software-as-a-service offerings (collectively, the “Services”).

By accessing or using the Services, you acknowledge that you have read and understood this Policy. If you do not agree with our practices, please do not access or use the Services.

1. Information We Collect

1.1 Information You Provide Voluntarily

• Account & Contact Data – name, email, postal address, phone, company, job title, and any credentials you create.
• Project Materials – requirements documents, data sets, images, or other content you upload for development or hosting purposes.
• Payment Information – billing name, card details, and billing address (processed by our PCI-compliant provider).
• Communications – messages, inquiries, testimonials, support requests, and survey responses.

1.2 Information Collected Automatically

When you visit our websites or apps, we automatically collect:

• Log Data – IP address, browser type, referring URL, pages visited, and time/date stamps.
• Device Data – device type, OS version, screen resolution, and unique device identifiers.
• Usage Data – clicks, feature use, crash reports, and performance metrics.

We gather this information using cookies, pixels, analytics SDKs, and similar technologies (see Section 6).

1.3 Information from Third Parties

• Payment Processors – confirmation of payment status.
• Marketing & Sales Partners – lead data or demographic information where permitted by law.
• Social Media Platforms – public profile information when you interact with our pages or use social-login features.

2. How We Use Your Information

We process your information to:

1. Provide & Maintain the Services – create accounts, deliver software features, host data, and fulfill contracts or statements of work.
2. Process Payments – verify purchases, subscriptions, and invoice clients.
3. Communicate – respond to inquiries, send administrative or transactional messages, schedule project meetings, and provide customer support.
4. Improve & Secure the Services – debug, perform analytics, test new features, and prevent fraud or abuse.
5. Marketing – send newsletters, promotional offers, or event invitations (you may opt-out at any time).
6. Legal & Compliance – enforce our Terms of Service, comply with court orders, and meet tax or regulatory obligations.

We rely on legitimate interests, performance of a contract, your consent, and/or compliance with legal obligations as our lawful bases for processing.

3. How We Share Information

We do not sell your personal information. We share it only as described:

4. International Transfers

We are headquartered in Oklahoma, USA. If you access the Services from outside the United States, your data may be transferred to, stored, or processed in the U.S. or other jurisdictions that may not provide equivalent levels of data protection. We implement appropriate safeguards such as Standard Contractual Clauses where required.

5. Data Retention

We retain personal information only as long as necessary for the purposes set out in this Policy, to comply with legal obligations, resolve disputes, and enforce agreements. When no longer needed, we securely delete or anonymize data.

6. Cookies & Tracking Technologies

We use:

• Essential Cookies – required for site functionality and security.
• Analytics Cookies – help us understand usage patterns (e.g., Google Analytics).
• Marketing Cookies – deliver relevant ads on third-party platforms.

Most browsers allow you to control cookies through settings. Disabling cookies may impact site functionality. For analytics opt-out, you can install the Google Analytics opt-out browser add-on.

7. Your Rights & Choices

Depending on your jurisdiction, you may have rights to:

1. Access the personal data we hold about you.
2. Correct inaccurate or incomplete data.
3. Delete your data (“right to be forgotten”).
4. Restrict or Object to certain processing.
5. Data Portability – receive data in a machine-readable format.
6. Withdraw Consent at any time where processing is based on consent.
7. Opt-Out of Marketing communications via the unsubscribe link or by contacting us.

To exercise these rights, email us at privacy@elementalsites.com. We will respond within 30 days (or as required by law).

8. Children’s Privacy

Our Services are not directed to children under 13 (or under 16 in the EEA). We do not knowingly collect data from children. If we learn that a child has provided personal information, we will delete it immediately. Parents or guardians who believe their child has provided data should contact us.

9. Data Security

We employ administrative, technical, and physical safeguards such as encryption in transit, least-privilege access controls, secure coding practices, and regular security audits. No method of transmission or storage is 100 % secure, and we cannot guarantee absolute security.

10. California Privacy Notice (CCPA/CPRA)

If you are a California resident, state law provides additional rights:

• The right to know categories of data collected, sources, purposes, and third-party disclosures.
• The right to request deletion or correction of personal data.
• The right to opt-out of “sale” or “sharing” of personal data (Elemental does not sell data).
• The right to non-discrimination for exercising privacy rights.

To exercise these rights, email privacy@elementalsites.com or call +1 (405) 555-1234. Please include “California Privacy Request” in your message.

11. Changes to This Policy

We may update this Privacy Policy periodically. We will post the revised Policy with the “Last Updated” date. Material changes will be announced via email or a prominent notice on our website. Continued use of the Services after changes indicates acceptance of the updated Policy.

12. Contact Us

For privacy questions, requests, or complaints, contact:

You may also lodge a complaint with your local data-protection authority if you believe our processing violates applicable law.

Thank you for trusting Elemental App Solutions.